Coffee Machine Services

Espresso machines should be serviced at least once a year to ensure you’re getting maximum efficiency.
The level of service can sometimes depend on the age of the equipment and the amount of use it gets.
We provide a range of options covering all aspects of service.

Hygiene service

A hygiene service is our basic package but it can often gives good results helping to improve the quality of your coffee.

This service includes:

  • Strip and clean the group heads,
  • Replace seals and shower plates,
  • Check and adjust the pump pressure if required,
  • Clean the group handles,
  • Inspect the coffee grinder and adjust if required,

We will also give your machine a visual inspection and advise you of anything that may need attention in the future.

Front end service

Slightly more complex than a hygiene service but including the same basics:

  • Strip and clean the group heads,
  • Replacing the group seals and shower plates,
  • Remove, descale and thoroughly clean the group solenoid valves,
  • Remove and clean the hot water and steam valves replacing all seals,
  • Remove and clean the waste drain and hose,
  • Remove and clean the water level probe and replace the anti vacuum valve, Inspect and adjust the pump pressure if required,
  • Clean the group handles and adjust the coffee grinder,
  • Inspect and adjust the drink levels if required,

And of course we will visually inspect your machine and advise you of anything that may need attention in the future.

Full service/refurbishment

A full service or refurbishment is the extreme service and normally for older equipment that is lacking in performance or becoming unreliable. A refurbishment will normally resolve these issues and given prior notice we can collect your machine and install a loan machine of similar capacity to yours to ensure your business continues to run smoothly while your machine is being serviced

The full service includes:

  • Remove the boiler, pipe work and all components and inspect for signs of excessive wear.
  • The Boiler and pipe work will go through a descaling process.
  • The group heads, steam and hot water valves will be refurbished.
  • Entire machine is then deep cleaned.

Following the rebuild the machine is bench tested for at least 48 hours to guarantee reliability. The finished product is a clean, scale-free espresso machine and practically as good as new!